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Question # 4

An organisation has ISO 14001 EMS certification from a third-party certification body. Which one of the following represents an advantage of having accredited certification?

A.

An increase in the number of clients.

B.

An increase in the marketing price of the organisation's products.

C.

Clarity of the audit report.

D.

Recognition of the credibility of the certification process.

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Question # 5

What are the primary purposes of implementing an EMS based on ISO 14001:2015? Select two.

A.

It provides a means by which environmental impacts are addressed at relevant stages of the life cycle.

B.

It is used to demonstrate to external parties that the organisation has met all its legal requirements.

C.

It enables the organisation to tender for government-funded contracts.

D.

It provides a framework for protecting the environment.

E.

It improves the organisation's financial results.

F.

It ensures that organisations operate fully online management systems.

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Question # 6

A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.

During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:

You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?

Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food — before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.

Which six of the questions would you ask related to the Action Plan?

A.

Did you define any method for monitoring progress?

B.

Was it approved by the Director?

C.

Who was responsible for the completion of the plan?

D.

Did you estimate what resources would you need?

E.

Is it consistent with the environmental policy?

F.

How was progress of the plan being monitored?

G.

How did you measure it?

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Question # 7

Which one of the following outcomes of an audit does not require the auditee to respond?

A.

An opportunity for improvement.

B.

A conformity.

C.

A diverging opinion concerning the audit evidence.

D.

A non-conformity.

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Question # 8

Which two audit characteristics are features of a Stage 1 initial certification audit?

A.

To conduct an analysis of the organisation's environmental system processes to determine compliance obligations.

B.

Except for a pandemic or other natural disaster, this audit must be performed onsite at the auditee's location.

C.

Gaps in the EMS against the requirements of ISO 14001 are reported as 'areas of concern'.

D.

The audit team's recommendation regarding certification is the key outcome of this stage.

E.

Reviewing some of the auditee's documentation.

F.

The purpose of this audit is to determine if the EMS is effectively implemented and maintained.

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Question # 9

Which one of the following options best describes the main purpose of a Stage 2 third-party audit?

A.

To identify nonconformances against a standard.

B.

To get to know the organisation's management system.

C.

To determine readiness for certification.

D.

To check for legal compliance by the organisation.

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Question # 10

You work for a certification body. In two months, you will have to lead an audit of a pharmaceutical organisation, ABC, that manufactures vaccines to combat a pandemic. When planning the audit team, you select one of the certification body auditors who is professionally qualified in Biochemistry and Pharmacy. However, she is not fully aware of all legal applicable requirements. You recommend the certification body hire a compliance expert to assist the audit team. In which two clauses of ISO 14001:2015 would you consider that auditors may need the help of the expert?

A.

5.2 Environmental Policy

B.

7.1 Resources

C.

5.1 Leadership

D.

4.2 Understanding needs and expectations of interested parties

E.

9.2 Internal audits

F.

9.1.2 Compliance obligations

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Question # 11

Which two of the following phrases would apply to "audit criteria"?

A.

Management policy

B.

Financial objectives

C.

Nonconformity report

D.

Audit conclusions

E.

Auditor competence

F.

ISO 14001 requirements

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Question # 12

An organisation has the following environmental policy document displayed in the reception area:

"This organisation is committed to providing electric cables to customers' requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required the policy shall be communicated to all interested parties."

Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.

A.

The organisation's processes deliver the intended improvement to the environment.

B.

The organisation has a commitment to environmental protection.

C.

The organisation satisfies its customers' environmental requirements.

D.

The organisation is committed to continual environmental improvement.

E.

The organisation clearly meets all statutory requirements.

F.

The organisation makes available its environmental policy to interested parties.

G.

The organisation uses suppliers committed to environmental sustainability.

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