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Question # 4

The management and union are proceeding to an arbitration hearing that will be conducted by an arbitration panel. Which one of the following best describes the makeup of the arbitration panel?

A.

There are three arbitrators all of whom are randomly selected to serve from a pool of pre-approved management andunion arbitrators.

B.

There are three arbitrators all of whom must be approved to participate by the management and the union.

C.

There are three arbitrators, one selected by the management, one selected by the union, and a neutral arbitrator whom bothmanagement and union approve of.

D.

There are three arbitrators, all of whom are selected by the party not bringing the grievance.

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Question # 5

During a unionizing campaign, management may do which of the following in response to union allegations?

A.

Ask employees what the union is saying about the company.

B.

Point out the consequences of unionization based on past facts.

C.

Encourage nonunion employees to talk about the reasons they don't want the union.

D.

Tell employees that the company will have to move the jobs to another country if the union is elected.Answer:

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Question # 6

How can an employer determine whether a job creates an ergonomic hazard for an employee?

A.

Review the MSDS.

B.

Observe the incumbent performing the job duties.

C.

Review and analyze the OSHA logs.

D.

Review and analyze the workers' compensation records.

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Question # 7

The GHFCorporation is looking to hire four software developers. The average pay for software developers, with the desired skill set, is $76,000. The GHF Corporation believes that by offering $80,000 for the starting salary they'll attract better performers than their competitors. What is this scenario an example of?

A.

Lagging the market

B.

Leading the market

C.

Matching the market

D.

Beating the market

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Question # 8

An emphasis on bilingual safety communication represents which of the following OSH objectives?

A.

Requirement for enrollment in the voluntary protection program

B.

Compliance with a model program

C.

An emphasis on safety training required under OSHA's general industry standard

D.

An outreach objective of OSHA's Diverse Workforce strategy

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Question # 9

As an HR Professional you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. What term describes the illegal agreement of the management to give an individual a job,as long as the person does not join or be involved with a labor union?

A.

Yellow dog contract

B.

Scab

C.

Shill contract

D.

Non-union agreement

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Question # 10

The JHG Company has used discriminatory hiring practices in the past but they adjusted theirpractices and are following federal laws now to ensure that fair hiring practices are met. However, the JHG Company has an employee referral program as a primary source to recruit new employees. What danger may the JHG Company be exposed to in this scenario?

A.

Perpetuating past unintentional practices

B.

Perpetuating past discrimination practices

C.

Succumbing to an adverse impact

D.

Not finding qualified racially diverse candidates

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Question # 11

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for hisorganization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

A.

Developing recommendations

B.

Implementing

C.

Exploring the situation

D.

Gaining agreement to the project plan

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Question # 12

Holly is the HR Professional for her organization and she's examining the type of exemptions for computer employees. What is the minimum rate that the computer employee must earn to be considered exempt?

A.

$27.63 per hour

B.

$17.03 per hour

C.

$45.33 per hour

D.

$31.23 per hour

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Question # 13

Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?

A.

It means that Mark will be the person that reports on the plan's implementation to management

B.

It means that Mark will be the person that reports on the plan's implementation to the Department of Labor

C.

It means that Mark will be the person responsible for actually implementing the plan

D.

It means that Mark will be the manager for all Affirmative Action scenarios and issues within hiscompany

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Question # 14

You are an HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which EEO Report is a survey, collected every other year on even calendar years?

A.

EEO-4 Report

B.

EEO-5 Report

C.

EEO-3 Report

D.

EEO-1 Report

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Question # 15

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate inSpanish and interviews all other candidates in English. This is an example of what?

A.

Disparate treatment

B.

Disparate impact

C.

Accommodation

D.

Perpetuating past discrimination

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Question # 16

Which of the following are types of training evaluation? Each correct answer represents a complete solution. Choose all that apply.

A.

Testing

B.

Behavior

C.

Learning

D.

Reaction

E.

Results

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Question # 17

Employee Weingarten rights established which of the following?

A.

Employers may not deny a nonunion worker's request for representation during an investigatory hearing.

B.

Union employees have the right to have a union representative present at an investigatory interview.

C.

Employees have the right to consult with an attorney post-discipline.

D.

Employers have the right to deny the presence of a co-worker in an investigatory interview.

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Question # 18

Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you're the HRProfessional for your organization. Which one of the following best describes the point factor technique?

A.

Specific compensable factors are identified and then performance levels within the factors are documented.

B.

Specific compensable factors are identified and then performance levels within the factors are weighted on importance to the employee.

C.

Performance factors are identified by the employee and then performance levels within the factors are weighted based on importance to the organization.

D.

Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted based on importance to the organization.

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Question # 19

Which of the following clause protects the employee's job and compensation in the event of a reorganization, acquisition, or merger, for a specifed period of time?

A.

Termination clause

B.

Change of control

C.

Advice of counsel

D.

Disability or death

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Question # 20

Which of the following are non-monetary rewards that a company can provide to its employees?

A.

Recognition

B.

Opportunity to learn

C.

Flexible hours

D.

Cash compensation

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Question # 21

Job fulfillment from working with a talented peer group is an example of which of the following types of compensation?

A.

Monetary

B.

Intrinsic

C.

Extrinsic

D.

Total rewards

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Question # 22

Your organization has decided to close one of themanufacturing plants, where it employs 250 employees. The closing is not a reflection of the employee's performance, but due to poor sales of the equipment the plant produces. What is the employer required to do for the employees in light of the plant closing?

A.

Offer a written notice of the plant closing at least 60 days prior to the closing date.

B.

Offer the employees an opportunity to resign from their position with two week severance pay.

C.

Offer the employees a transfer to other plants that willremain open.

D.

Offer the employees a final performance assessment.

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Question # 23

You are a HR Professional for your organization and you're coaching Thomas on human resources practices, particularly the role of the HR Professional in strategic planning. Youtell Thomas the importance of vision, mission, and values of an organization. Thomas asks what the difference is between vision and mission. Which one of the following best describes the difference between vision and mission for an organization?

A.

A vision is the purpose of a company. A mission is the task the organization aims to accomplish.

B.

A vision describes the future of the organization while a mission describes the goals of the organization.

C.

A vision describes the organization's role, whatthe organization is, and what the organization may aspire to be. A mission describes what the organization will definitely become.

D.

A vision describes an organization's role, what the organization is, and what the organization wants to become. A mission describes the organization's purpose for being.

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Question # 24

If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?

A.

Confirm interest

B.

The campaign

C.

Make a connection

D.

Obtain recognition

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Question # 25

Which of the following is a communication that damages an individual's reputation in the community, preventing them from obtaining employment?

A.

Gainsharing

B.

Constructive discharge

C.

Duty of loyalty

D.

Defamation

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Question # 26

Your organization employees 475 people and you are the HR Professional for the organization. You're teaching your staff about the EEOC laws and the rights your employees have under these laws. In your state what term is assigned by the EEOC to the local offices that enforcethe EEOC laws and any local or state anti-discrimination laws?

A.

Labor offices

B.

Workers Rights Agencies

C.

Fair Employment Practices Agencies

D.

EEOC offices

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Question # 27

When anindividual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?

A.

The EEOC will create a hearing with the complainant and the employer to investigate the charge.

B.

The EEOC will visit the employer to inform them of the charge.

C.

The EEOC will investigate the claim by inspecting the employer's place of business.

D.

The EEOC will send the employer a letter informing them of the charge.

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Question # 28

Which of the following is an example of a reference guide?

A.

An employee handbook

B.

An SOP

C.

A policy manual

D.

A troubleshooting manual

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Question # 29

Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

A.

Any loss of life or limbresulting from an event in the work environment.

B.

Any wound or damage to the body resulting from an event in the work environment.

C.

Any physical damage to one's body resulting from an event in the work environment.

D.

Any pain, suffering, or damageto a person as a result of working in an employee position.

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Question # 30

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

A.

Require internal reporting on a schedule basis as to the degree to which equal employment opportunity and organizational objectives are attained.

B.

Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced.

C.

Post the findings of the internal audit and reporting system for all employees to review.

D.

Review report resources with all levels of management.

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Question # 31

John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

A.

Prescreen interview

B.

Behavior-based interview

C.

Directive interview

D.

Stress interview

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Question # 32

Which of the following standards requires employers to provide employees with information about physical and health hazards related to the use of chemicals in the workplace?

A.

Medical Services and First Aid

B.

Hazard Communication Standard

C.

Occupational Noise Exposure

D.

Personal Protective Equipment

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Question # 33

You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

A.

Administrative assistants

B.

Sales people

C.

Manual workers

D.

Managers

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Question # 34

Match the Common law doctrine of employment with their descriptions.

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Question # 35

Mary is in an interview with the BAH Company and she asks the company about the stability of the company and its future plans. Tom, the interviewer, assures Mary that the company is solid and has long-term plans for growth and opportunity. Tom, however, knows that the plant and position that Mary is interviewing for will be closed in six months. Tom offers Mary the position of plant manager because he needs someone to manage the facility until they close the plant, but he doesn't tell Mary of his plans. This is an example of which of the following?

A.

Defamation

B.

Fraudulent misrepresentation

C.

Constructive discharge

D.

Respondeat superior

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Question # 36

Your organization is likely to be purchased by a competitor. The Management hasasked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization's culture, customers, and employees. What is environmental scanning?

A.

Environmental scanning is a review of the opportunities andthreats that a condition may have on an organization.

B.

Environmental scanning is the process of assessing the effects of an organization change on both macro and micro elements in an organization.

C.

Environmental scanning is a review of the culturalachievability of a new project, organizationalchange, or market influence on at least three factors in an organization.

D.

Environmental scanning is an internal review of an external catalyst.

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Question # 37

Employee pension rights are protected by which of the following acts or regulations?

A.

The Sherman Antitrust Act

B.

The Equal Employment Opportunity Act

C.

Uniformed Services Employment and Reemployment Rights Act

D.

Executive Order 11246

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