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Question # 4

Which of the following best defines the process of promoting an organization as desirable in the labor market?

A.

Social influencing

B.

Strategic planning

C.

Marketing initiatives

D.

Employment branding

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Question # 5

Which of the following are common objectives for training and development programs? (Select TWO options.)

A.

Encouraging respect for the HR team

B.

Stopping employees from being unionized

C.

Tracking hiring success and retention rates of employees

D.

Promoting individual improvement and career advancement of employees

E.

Enhancing existing knowledge, skills, and performance capabilities of employees

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Question # 6

Match the best recruitment method to the type telnet the organization is trying to hire.

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Question # 7

Enter the answer as a numeric value.)

An organization has an average of 50 employees during one calendar year. If 8 employees end employment during the year, the annual rate is ________________.%

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Question # 8

A primary objective of a total rewards program is to:

A.

Keep costs low

B.

Offer competitive benefits

C.

Maintain corporate social responsibility

D.

Create a succession plan for leadership roles

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Question # 9

The skills and behaviors that will help an individual succeed in a specific job are referred to as job:

A.

Definitions

B.

Specification

C.

Enlargement

D.

competencies

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Question # 10

Which of the following best justifies the use of assessment centers? (Select TWO options.)

A.

They increase employees' productivity

B.

They help select the most qualified applicants

C.

They help identify employees at risk for attrition

D.

They help determine the skill set of employees

E.

They give credibility to the organization

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Question # 11

Which of the following terms is used to describe working outside of the regular work location on a regular basis?

A.

Compressed schedule

B.

Telecommuting

C.

Job sharing

D.

Flex-time

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Question # 12

The act in which an organization pays a staffing agency only to fill a single job is known as a(n).

A.

Contigent search

B.

Online search

C.

Retained search

D.

Reference search

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Question # 13

The extent to which employees identify with their positions is called job:

A.

Enrichment

B.

Enlargement

C.

Involvement

D.

Sharing

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Question # 14

Which of the following is short-term solution an organization might take to immediately reduce overhead costs even through it may result in damage to employee morale?

A.

Downsizing

B.

Hiring freeze

C.

Restructuring

D.

Reduction in work hours

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Question # 15

An organization that pays employees based on a flat rate will typically provide compensation:

A.

Based on seniority

B.

Based on performance

C.

At the same rate for the same work.

D.

At an appropriate rate for employment skills

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Question # 16

Which of the following encourages employees to use their benefits?

A.

Scheduling a team-building session

B.

Publishing profit-sharing information

C.

Ensuring payroll is processed on time

D.

Offering a session with an insurance provider

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Question # 17

The most common way to source passive job candidates is to use:

A.

Professional associations

B.

A job fair

C.

An internal posting

D.

Radio advertisements

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Question # 18

The most common way to source passive job candidates is to use:

A.

Professional associations.

B.

A jon fair

C.

An internal posting

D.

Radio advertisement

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Question # 19

Which of the following are the best reasons to develop a membership program? (Select TWO options.)

A.

Performance appraisals

B.

Succession planning

C.

Reward and discipline

D.

Career development

E.

Reduce absenteeism

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Question # 20

Which of the following refers to an organizational action to help with community and environment issues?

A.

Environment responsibility

B.

Corporate social responsibility

C.

Environment scanning

D.

Corporate outreach

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Question # 21

Which of the following is an example of a planned absence?

A.

Compassionate time-off

B.

Maternity or paternity leave

C.

Discipline resulting in suspension

D.

Time-off to recover from an accident

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Question # 22

Match each HR function with the type of document associated with it.

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Question # 23

An employment has strong interpersonal traits but below average technical skills. If the employee’s manager gives an overall performance rating of ‘excellent’ based on the employee’s personally.

A.

The halo effect

B.

A contrast error

C.

A strictness error

D.

The recency effect

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Question # 24

The primary purpose of conducting employee disciplinary procedures is to:

A.

Correct behavior.

B.

punish the employee.

C.

Develop the employee

D.

Clarity policies

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Question # 25

Place the commonly used steps in the employment termination process in order.

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Question # 26

Which of the following is the most efficient method of measuring employee satisfaction in an organization?

A.

Observation

B.

Interviews

C.

Surveys

D.

Focus groups

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Question # 27

Match each HR tool to its corresponding description

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Question # 28

Which of the following processes measure the effectiveness of employees? (Select TWO options.)

A.

Skill audit

B.

Job evaluation

C.

360-degree feedback

D.

Career pathing

E.

Progress review

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Question # 29

Match each term with its definition.

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Question # 30

An organization of 360 employees reported a turnover rate of 5%, or ______ separation(s) in a given year.

A.

(Not provided in original)

B.

(Not provided in original)

C.

(Not provided in original)

D.

(Not provided in original)

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Question # 31

Which of the following initiatives will most likely ensure that employees’ skill continue to be relevant to business trends? (Two options.)

A.

Team bonding

B.

Online training

C.

Career planning

D.

Salary increases

E.

Knowledge sharing

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Question # 32

An organization's mission is the:

A.

Plan of action to achieve the goals of the organization

B.

Fundamental purpose of the organization

C.

Shared beliefs of the people in the organization

D.

Values of internal and external stakeholders

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Question # 33

Which of the following best describes a primary aspect of a grievance procedure?

A.

Leads to a positive resolution for the employee

B.

Initiated by the employer

C.

Protection of the employer

D.

Protection of the employee

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Question # 34

Which of the following is the primary reason for retaining employee records during and after their employment?

A.

To be a resource for templates and best practices

B.

To maintain documentation in case of legal action

C.

To have a backup to the human resource information system (HRIS)

D.

To comply with management guidelines

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Question # 35

An employee who reveals priority information has breached:

A.

General guidelines

B.

Organizational-culture

C.

A non-disclosure agreement.

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Question # 36

An employee who has come to a time where there is little or no possibility of promotion has reached a(n):

A.

Dual career ladder

B.

Career plateau

C.

Employment conflict

D.

Vesting cliff

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Question # 37

A typical performance management cycle includes:

A.

Screening, selection, interview, and hiring

B.

Planning, execution, assessment, and review

C.

Welcome, develop, communicate, and encourage.

D.

Orientate, acquaint, present information, and inspire

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Question # 38

Accidents and injuries in the workplace affect an organization’s bottom line most directly through:

A.

Lost workdays

B.

Equipment repairs

C.

Insurance premiums

D.

Production costs

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Question # 39

The primary result of an organization’s strategic planning is a:

A.

Budget and mission

B.

Philosophy and goals

C.

Vision and direction

D.

Plan and policies

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Question # 40

Which type of analysis requires the review of tasks and requirements of position?

A.

Needs

B.

Job

C.

Gap

D.

Skills

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Question # 41

An organization’s openness to change is an example of its:

A.

Core values

B.

Vision

C.

Strategic plan

D.

Mission.

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Question # 42

A learning management system (LMS) is primary used to:

A.

Verify employment eligibility

B.

Track employee development

C.

Record employee performance

D.

Check employment reference

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Question # 43

Employees are most likely to experience a high level of job satisfaction when their jobs include:

A.

Task variety

B.

Management duties

C.

Repetitive assignments.

D.

Delegation of authority

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Question # 44

Which of the following assessments is conducted to evaluate a candidate's general intelligence?

A.

Aptitude

B.

Cognitive

C.

Polygraph

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Question # 45

Which of the following is most likely to be included in a new employee orientation handbook?

A.

Top performers of the organization

B.

Change management process

C.

Budget statements

D.

Organizational chart

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Question # 46

Which of the following is a key benefit of HR policies and procedures?

A.

Giving employees a complete list of all rules

B.

Helping managers to reduce absenteeism

C.

Making it easier for HR to punish wrongdoers

D.

Helping managers resolve employee relations issues

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Question # 47

Which of the following employment types is used to address staffing needs at a specific time of the year?

A.

On-call workers

B.

Seasonal workers

C.

Part-time contractors

D.

Independent contractors

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Question # 48

Which of the following forms is used to open a new position currently not filled by an employee?

A.

Reposition form

B.

Requisition form

C.

Recruitment form

D.

Replacement form

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Question # 49

When an employee's pay falls below the minimum salary set for the position, this is known as:

A.

Red-circle rate

B.

Green-circle rate

C.

Lagging the market

D.

Leading the market

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Question # 50

Which of the following should be included in an anti-harassment policy?

A.

Name and title of HR representative

B.

A statement of potential confidentiality

C.

A clear explanation of prohibited conduct

D.

Tips for employees to resolve the harassment on their own

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Question # 51

An organization hires additional employees at a specific period of the year. This employment type is called:

A.

On-call

B.

Agency

C.

Part-time

D.

seasonal

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Question # 52

Which of the following should HR do to prepare to interview a candidate?

A.

Produce a job description

B.

Review the candidate's resume

C.

Share resumes with the hiring manager

D.

Screen applications for relevant experience

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Question # 53

A foundation fo A contingent search occurs when an organization pays a staffing agency only after successfully filling a position. This type of search is often used for single job placements or specific hiring needs.

    Explanation of Other Options:

      B. Online search: Refers to job postings or online recruitment efforts.

      C. Retained search: Involves an upfront fee for exclusive recruitment services, not tied to filling a single position.

      D. Reference search: Focuses on verifying candidate credentials, unrelated to agency hiring.

r designing and administering pay system is the:

A.

Corporate budget strategy

B.

Accounting policy

C.

Compensation philosophy

D.

Sales incentive strategy

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