This is how SAFe describes Customer Centricity. Customer Centricity is one of the core competencies of business agility in SAFe. Customer Centricity means putting the customer at the center of everything the enterprise does, and understanding their needs, desires, and problems deeply. Customer Centricity also means adopting a mindset that focuses on observing and learning from customer behaviors that produce the best innovations, rather than relying on assumptions or opinions. Customer Centricity helps enterprises deliver solutions that delight their customers and achieve market differentiation.  References : Customer Centricity

The workbook section on the Program Board notes:

“ART Planning Board Legend: Blue – Features; Red or Pink – Significant Dependency”

These visual elements are used during PI Planning to show feature delivery timelines and cross-team dependencies.

Source: 01 Workbook SA (6.0).pdf, Page 4-58

Design thinking is a method that provides a continuous understanding of the target market. Design thinking is a human-centered approach to problem-solving that involves empathy, ideation, experimentation, and implementation. Design thinking helps teams discover the real needs and desires of their customers, generate innovative solutions that address those needs, validate their assumptions through fast feedback loops, and deliver value that delights their customers. Design thinking helps teams achieve the core competency of Customer Centricity in SAFe.  References : Customer Centricity, Design Thinking

Core Values - Scaled Agile Framework

According to the SAFe Agilist 6.0 domain of SAFe Core Values, alignment is one of the four core values that represent the foundational beliefs that are key to SAFe’s effectiveness 1 . Alignment includes the following practices:

Communicate the vision, mission, and strategy

Connect strategy to execution

Speak with a common language

Constantly check for understanding

Understand your customer

Establish flow

Enable decentralized decision-making

According to SAFe Principle #8, " Unlock the intrinsic motivation of knowledge workers, " beyond purpose and mission, this principle emphasizes that:

“Management sets the mission with minimum constraints… Workers themselves are most qualified to make decisions about how to perform their work.”

This aligns with promoting autonomy , mastery , and purpose —autonomy being enabled by minimal constraints from management.

Mindset and principles is one of the dimensions of Lean-Agile Leadership. Lean-Agile Leadership is one of the core competencies of business agility in SAFe. Lean-Agile Leadership means exhibiting the behaviors that enable an organization to achieve business agility. Lean-Agile Leadership has three dimensions: mindset and principles; leading change; and developing people. Mindset and principles means adopting the values and principles of Lean thinking and Agile development, and applying them to lead others in achieving business agility.  References : Lean-Agile Leadership, Mindset and Principles

Comprehensive and Detailed Explanation From Exact Extract:

In SAFe 6.0, the foundation of SAFe is explicitly described as the combination of the Lean-Agile Mindset , SAFe Core Values , and the SAFe Principles (“Mindset, Values, and Principles”). These foundational elements guide behavior and decision-making across portfolios, large solutions, ARTs, and teams.

Lean-Agile Mindset : the SAFe House of Lean (Respect for People and Culture, Flow, Innovation, Relentless Improvement) plus the Agile Manifesto values and principles.

SAFe Core Values : the cultural cornerstones that guide how SAFe is applied in practice.

SAFe Principles : the ten Lean-Agile principles that inform roles, events, and practices across SAFe.

Therefore, “Mindset, Values and Principles” is the correct choice and is how SAFe frames its foundation .

The four SAFe Core Values listed in the workbook are:

Alignment

Transparency

Respect for People

Relentless Improvement

“Transparency: Create a trust-based environment, communicate directly, turn mistakes into learning moments.”

“Relentless Improvement: Build a problem-solving culture, reflect and adapt frequently.”

According to the SAFe Agilist 6.0 domain of Apply SAFe Principles, when basing decisions on economics, lead time, product cost, value, and development expense are used to:

Evaluate the economic impact of different design alternatives

Optimize the flow of value delivery by minimizing delays and waste

Maximize the return on investment by delivering the most valuable features first

Balance the tradeoffs between speed, quality, and cost

https://scaledagileframework.com/take-an-economic-view/

Strategic themes are an example of differentiating business objectives. Strategic themes are specific, itemized business objectives that connect a portfolio to the enterprise strategy. Strategic themes provide guidance and direction for portfolio vision, budget allocation, value stream identification, epic prioritization, and metric definition. Strategic themes help differentiate a portfolio from its competitors and create a unique value proposition for its customers.  References : SAFe Portfolio, Strategic Themes