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Question # 4

Which feature is unable to be deleted or made inactive?

A.

Enterprise Chat and Email

B.

Unified CCE

C.

Exception Queue

D.

Supervisory Queues

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Question # 5

When does the workflow assignment service publish a message to the application server?

A.

when the agent logs out

B.

when a new email is assigned to a user

C.

when a new task is created

D.

when the agent login in

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Question # 6

Which process scans content and applies regular expressions to mask the sensitive information?

A.

Data leak prevention

B.

Data masking

C.

Data filtering

D.

Data scanning

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Question # 7

Which two items in UCCE need to be installed and available for use before installing Enterprise Chat and Email? (Choose two.)

A.

customer voice portal

B.

social miner

C.

ICM router, logger, admin workstation

D.

call manager

E.

CTI server

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Question # 8

Which two requirements need to be removed from the domain account properties used for the MSSQL service on the database servers? (Choose two.)

A.

A smart card is required for interactive logon.

B.

Do not require Kerberos pre-authentication.

C.

Use DES encryption types for this account.

D.

Password is not expired.

E.

The account is sensitive and cannot be delegated.

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