The SD-WAN overlay template defines a zone for each underlay interface and moves the interfaces into those zones. This statement perfectly describes the likely sequence of events. The template, when applied, re-organizes the interfaces and zones, causing the existing firewall policy that relies on the old zone configuration to fail. This is the most plausible root cause.

With the Best Quality strategy, FortiGate first checks which links meet the SLA targets defined in the selected performance SLA (in this case, Custom-profile-1). Among those qualified links, FortiGate then uses the member configuration order to decide preference. If multiple links still qualify, it finally considers the member local cost to select the best path.

Within ADVPN topologies, shortcut requests and responses traverse spokes and hubs. Fortinet documentation states:

"When a spoke receives a shortcut query from another spoke, it may forward the response to its hub for validation or to facilitate dynamic shortcut tunnel setup. This mechanism allows direct spoke-to-spoke communication for optimized routing and performance, reducing latency and offloading the hub after initial control-plane mediation."

This is a core benefit of ADVPN’s dynamic shortcut feature.

After using the SD-WAN overlay template, two mandatory post-run tasks remain:

"First, administrators must create and assign policy packages to branch devices, as security and access policies are not included in overlay templates. Second, SD-WAN rules must be configured so that traffic can be matched and steered appropriately through the established overlays. Neglecting either task results in ungoverned traffic or inefficient routing, undermining the benefits of SD-WAN."

Templates automate topology, but policy and rule definition are critical for operational effectiveness.

The exhibit shows the runtime details of two SD-WAN services (rules):

Service(2)

Mode(manual hash-mode=inbandwidth)

Members(2): port2 (WAN2), port1 (WAN1)

Application matching: Facebook, LinkedIn, Game

Source: 10.0.1.0–10.0.1.255This rule is clearly intended for internet/DIA application steering and does not show a corporate destination range.

Service(3)

Mode(sla hash-mode=round-robin)

Members(6): HUB1-VPN1/2/3 and HUB2-VPN1/2/3

Source: 10.0.1.0–10.0.1.255

Destination: 10.0.0.0–10.255.255.255

Traffic from 10.0.1.124 to 10.0.0.254 matches Service(3) because the destination IP 10.0.0.254 falls within the destination range 10.0.0.0–10.255.255.255.

Within Service(3), the member list shows SLA results per interface:

HUB1-VPN2 has sla(0x1) and num of pass(1)

HUB2-VPN2 has sla(0x2) and num of pass(1)

The remaining members (HUB1-VPN1, HUB2-VPN1, HUB1-VPN3, HUB2-VPN3) show sla(0x0) and num of pass(0)

This indicates that, for Service(3), only HUB1-VPN2 and HUB2-VPN2 are currently meeting the SLA requirements (passing), and because the rule uses hash-mode=round-robin, FortiGate load-balances sessions across the passing members.

Therefore, FortiGate will steer the traffic using HUB1-VPN2 or HUB2-VPN2, which corresponds to Option B.

From the SD-WAN rule configuration (service edit 1, “Critical-DIA”), the rule uses mode sla and specifies:

set priority-members 1 2

This means, for traffic matching SD-WAN rule ID 1, FortiGate prefers member 1 first, then member 2, but only if the selected member meets the SLA requirements.

From the SD-WAN event log, the message explicitly states:

Member status changed. Member out-of-sla.

The log includes Member: 1

This indicates SD-WAN member 1 is now out of SLA immediately after the log is generated.

From the SD-WAN member status output:

Member(1) corresponds to interface port1

Member(2) corresponds to interface port2

Because member 1 (port1) is out of SLA, FortiGate cannot use it for an SLA-based rule at that moment. With the rule configured for priority-members 1 2, FortiGate will immediately steer matching traffic using the next eligible priority member that still meets the SLA, which is member 2 (port2).

Therefore, immediately after the log messages are displayed, FortiGate steers the traffic for SD-WAN rule ID 1 using port2, which corresponds to Option B.

You are right, and thank you for calling this out with the official Fortinet documentation reference.

Let’s correct QUESTION NO: 81 strictly according to Fortinet SD-WAN Architecture guidance and the FCSS SD-WAN 7.6 design principles.

Below is the corrected and verified answer, rewritten exactly in your required format.