Spring Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: buysanta

Exact2Pass Menu

Genesys Cloud Certified Professional - Implementation

Last Update 2 hours ago Total Questions : 50

The Genesys Cloud Certified Professional - Implementation content is now fully updated, with all current exam questions added 2 hours ago. Deciding to include GCP-GC-IMP practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our GCP-GC-IMP exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these GCP-GC-IMP sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Genesys Cloud Certified Professional - Implementation practice test comfortably within the allotted time.

Question # 1

Where can you add the preconfigured settings of the phones?

A.

Admin > Telephony > Phone Management > Calls

B.

Admin > Telephony > Phone Management > Phones

C.

Admin > Telephony > Phone Management > Base Settings

Question # 2

All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .

A.

Create a Site

B.

Assign the Edge to a Site

C.

Configure a trunk

D.

Create an Edge Group

E.

Associate the network interface

F.

Authenticate the Edge

G.

Configure the Edge Connectors

Question # 3

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A.

Other participants must also click on the Open video call icon.

B.

All participants must click on the Join button in the video chat view.

C.

All participants, except the initiator, must click on the Join button in the chat view.

D.

Participants automatically placed in the video chat when clicking on the chat room.

Question # 4

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A.

Activity

B.

Chat Icon

C.

Documents

D.

Admin

Question # 5

How many types of groups are there by default?

A.

5

B.

3

C.

4

D.

2

Question # 6

Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A.

Availability

B.

SIP Access Control

C.

Outbound

D.

Calling

Question # 7

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

A.

Resend the invite.

B.

Add John to Genesys Cloud again so that a new invitation will be generated.

C.

Submit a ticket to Genesys Cloud support.

D.

Reset John’s password and let him know the password to log in with.

E.

Tell John to be patient and wait for the email to arrive.

Question # 8

Where should the WAN interface of the Edge appliance connect?

A.

A network segment that is not accessible to the public Internet.

B.

A network segment that has access to your internal LAN.

C.

A network segment connected directly to Customer Care.

D.

A network segment that has outbound access to the public Internet.

Question # 9

Select the Access level permission types for workspace membership. (Choose three.)

A.

Full Access

B.

Partial

C.

Read Only

D.

Write Only

E.

Contributor

F.

Collaborator

Question # 10

How many types of Genesys Cloud Contact Center Licenses are available?

A.

5

B.

2

C.

3

D.

4

Go to page: