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Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)

Last Update 2 hours ago Total Questions : 122

The Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) content is now fully updated, with all current exam questions added 2 hours ago. Deciding to include GE0-803 practice exam questions in your study plan goes far beyond basic test preparation.

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Question # 1

Which GVP IP Call Manager components handle SIP messages and allocate IPCS(s) for

terminating RTP streams?

A.

EMPS and LDAP Server

B.

Login Server and CSM

C.

Resource Manager and Session Manager

D.

EMPS and Voice Communication Server

Question # 2

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default

Route Number is used when __________.

A.

IVR Server is unable to contact the Solution Control Interface (SCI)

B.

IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is

unable to find an agent number to which it can route the call

C.

IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D.

IVR Server component cannot communicate with the Web Server

Question # 3

How do you enable the generation of VAR application level call events using application built with

Genesys Studio? Assume that VAR client is already installed and that Studio has report blocks in

the application.

A.

Reporting is enabled by default, therefore no configuration is required. Application need only

contain a START and STOP block.

B.

To enable reporting, select Configure Reporting and complete set VAR parameters and

variables using the Reporting Wizard

C.

To enable reporting, the application ensure that a Sub CallFlow block is used within the

application.

D.

To enable reporting, the application ensure that a Statistics block is used within the

application.

Question # 4

When would you use the Import Server Instance CSV feature in EMPS?

A.

Never. This feature is not available through the EMPS

B.

Any time you want to make a change to any of the parameters in EMPS

C.

You want to start the Watchdog service

D.

When numerous changes are needed with servers or configuration of various components for

A server and in conjunction with Genesys Technical Support

Question # 5

How many steps are necessary to add a new ivr profile in EMPS?

A.

One step: Click Add New IVR Profile. You can provision on the same screen.

B.

One step: Use the Bulk Provisioning Tool (BPT) to generate the IVR Profile.

C.

Two steps: Click Add New IVR Profile and then provision the IVR Profile.

D.

Three steps: Click Add New IVR Profile, then provision it, and then click on Deploy.

Question # 6

Which of the following features can be changed using the Element Management System (EMS)

GUI when monitoring a VCS?

A.

The log level for each process

B.

The default directory for logging

C.

The Behind or In-Front configuration for that particular VCS

D.

The speech recognition vendor for that particular VCS

Question # 7

When using the Sun One Directory Server as the LDAP database to store the configuration for

GVP, the user name that is required is __________.

A.

cn=Manager

B.

GVPOwner

C.

cn=Directory Manager

D.

admin

Question # 8

Composer connects to Configuration Server on start-up for authentication of all Genesys GUI applications.

A.

True

B.

False

Question # 9

The default log level in VCS and/or IPCS is __________.

A.

Error

B.

Warning

C.

Debug

D.

Information

Question # 10

Where is the default location of the DNIS Application Mapping Files?

A.

< install dir > \CN\data

B.

< install dir > \CN\web\dispenser\spd_data

C.

< install dir > \CN\config

D.

http://EMPS:9810/spm

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