With a Marvis VNA subscription, support ticket creation in Juniper Mist is enhanced by in-context AI-assisted troubleshooting and AI-generated responses. According to official Mist documentation, “Marvis subscribers will see AI-generated responses that summarize information from Juniper Mist documentation as they start entering their support query—often surfacing relevant answers right within the support workflow. For many issues, AI-assisted troubleshooting buttons appear on the support form itself, launching guided, context-aware diagnostic flows with Marvis to resolve problems before a ticket is formally created.” These features use natural language processing and contextual data to provide intuitive, AI-driven self-help and troubleshooting, improving the support workflow and often eliminating the need to escalate to human agents or require configuration assistance. Escalation is handled by support, not Marvis VNA; and configuration assistance is a general feature, not specifically added by the Marvis VNA subscription.

Routing Assuranceis a feature of theJuniper Mist WAN Assurancesolution, providing AI-driven visibility, analytics, and troubleshooting forJuniper Session Smart Routers (SSR)deployed in SD-WAN environments. The system monitors routing performance, link health, and application traffic to ensure reliable WAN connectivity and performance.

According to theJuniper Mist WAN Assurance and Routing Assurance Guide, the feature is described as:

“Routing Assurance provides continuous monitoring of routing operations and path decisions for Juniper Session Smart Routers, offering AI-driven insights into application routing behavior and WAN path health.”

TheSession Smart Router (SSR)platform—powered by128 Technology(acquired by Juniper Networks)—is specifically designed for AI-driven, session-aware routing. It integrates seamlessly with Mist Cloud to:

Track routing changes and path selection decisions.

Correlate application experience with routing behavior.

Identify and remediate path-related issues automatically through Marvis AI.

Other devices serve different functions:

MX Series– Carrier-grade routing, not used in Mist Routing Assurance.

EX Series– Switches used for Wired Assurance.

SRX Series– Firewalls supporting WAN Assurance and security but not Routing Assurance.

Therefore, the correct answer isC. Session Smart Routers.

InJuniper Mist Cloud, guest access is managed through theGuest Portalfeature, which allows administrators to configure secure and flexible authentication methods for temporary or visitor access. These options are designed to provide a balance between user convenience and network security.

According to theJuniper Mist Guest Access and Captive Portal Configuration Guide, the supported authentication options include:

“Authentication Code (Self-registration) and Sponsored Guest workflows, among others, which provide different levels of administrative control and ease of use.”

Authentication Code (A):Visitors receive a temporary authentication code (PIN) via email or SMS that they use to log in. This method is ideal for self-service access while maintaining accountability.

Sponsored Guest (C):In this mode, guests must be approved by a designated employee or sponsor before gaining access. This adds an extra layer of security by involving internal personnel validation.

MAC Authentication (B)andSAML (D)are not used for guest portals; they are designed for device-based authentication and enterprise-level identity federation, respectively.

In theJuniper Mist WAN AssuranceandSD-WANframework,Forwarding Insightsis the feature responsible for providingapplication forwarding path visibility. It delivers detailed analytics on how application traffic is being routed across the WAN, enabling network administrators to understand and optimize application performance across multiple WAN links or paths.

According to theJuniper Mist WAN Assurance and Insights Documentation,Forwarding Insights:

“Provides visibility into the application forwarding path by showing which WAN link or tunnel is used for a specific flow, including health metrics such as latency, loss, and jitter.”

It integrates withMarvisand theAI-driven WAN Assurance engineto automatically correlate user experience with network transport behavior. Administrators can use Forwarding Insights to:

Identify whichpath (primary, secondary, or backup)an application flow takes.

Viewreal-time performance metricssuch as round-trip delay and packet loss per path.

Understandwhy path selection decisions were made, based on policy or link health.

Other options are incorrect:

A. Router Insightsfocuses on routing and device-level performance, not per-application path details.

B. WAN Edge Insightsprovides device health and site connectivity data, not application-level forwarding analytics.

D. Platform Insightscovers cloud infrastructure performance, not WAN traffic analysis.

Thus, the correct answer isC. Forwarding Insights.

In theJuniper Mist Cloud architecture, bothwebhooksandAPIsare key interfaces for automation, integration, and data exchange with third-party systems. While they both facilitate communication between Mist and external applications, they operate inopposite directionsand serve distinct purposes.

According to theJuniper Mist API and Webhook Developer Guide:

Webhooksarepush-based notificationsinitiated by the Juniper Mist Cloud. When specific events occur (such as device disconnection, client onboarding, or alert generation), Mist sends structured JSON payloads to a preconfigured external URL endpoint.

APIs(Application Programming Interfaces) arepull-based querieswhere an external client polls the Mist Cloud to retrieve or update data (e.g., inventory, configuration, or metrics).

Additionally, the Mist Cloud enforcesrate limitson API calls to ensure platform stability and fair usage:

“API rate limits are applied on a per-organization basis to prevent excessive polling and to maintain consistent performance.”

In contrast, webhooks do not have a strict hourly quota because they are event-triggered rather than continuous requests.

Therefore:

Ais correct — Webhooks push, APIs pull.

Bis correct — There is an hourly API rate limit per organization.

OptionsCandDare incorrect because webhooks are event-based (not rate-limited hourly) and do not configure Mist objects directly—they only send notifications.

The appropriate solution is Juniper Mist Asset Visibility (option C). Asset Visibility is a cloud service that leverages Juniper Mist Access Points and virtual Bluetooth Low Energy (vBLE) technology to track, locate, and display all network devices—including both Juniper and non-Juniper hardware—within the Mist GUI. According to the official Juniper documentation: “Juniper Mist Asset Visibility unites Wi-Fi connectivity, indoor location services for asset tracking, and IoT visibility in a single cloud platform. By combining vBLE with the Mist Cloud, organizations can use the same infrastructure—even when wired switches are from different vendors—for locating, tracking, and analyzing their most valuable assets and network devices.”

This capability is independent of switch manufacturer and provides comprehensive visualization of wireless APs and connected wired devices, ensuring a true single-pane-of-glass management experience. Wired Assurance, Marvis Actions, and LLDP-enabled Wi-Fi Management may provide visibility and proactive troubleshooting, but only Asset Visibility guarantees display and tracking of all assets—Juniper and non-Juniper—in the Mist GUI.

In the Juniper Mist Cloud Portal, theSubscriptionspage provides a summary of all service entitlements associated with an organization, including the number of licensespurchasedandonboardedfor each Mist Cloud service.

According to the official Juniper Mist Cloud Administration Guide, this section displays key fields such asService Name,Purchased,Onboarded,Start Date, andEnd Date. ThePurchasedcolumn indicates the total number of subscriptions bought, while theOnboardedcolumn represents how many of those have been actively assigned and deployed within the organization’s network.

In the exhibit, the entry forMarvis for Wirelessshows103 purchasedand82 onboarded, meaning that while 103 licenses were obtained, only 82 have been claimed and are in use within the system.

Therefore, the correct number ofonboarded Marvis for Wireless subscriptionsis82.