In Splunk SOAR, an event is a security occurrence that may require a response. It is ingested from a third-party source and can be labeled to group related events together. The default label for containers is “Events,” which signifies potential threats 1 3 . A case, on the other hand, is a container that holds several containers, consolidating multiple events into one logical management unit. Cases can include artifacts and external evidence such as screen captures, analyst notes, and event data from third-party products 2 2 . They are used to manage and analyze investigation data tied to specific security events and incidents, providing a structured approach to incident response 3 4 .

References:

Manage the status, severity, and resolution of events in Splunk SOAR (Cloud) - Splunk Documentation

Managing cases in SOAR - Splunk Lantern

What is Splunk Phantom (Renamed to Splunk SOAR)? - BlueVoyant

Overview of cases - Splunk Documentation

  Upon enabling multi-tenancy in Splunk SOAR, the first step in configuration typically involves setting up the default tenant. This foundational step is critical as it establishes the primary operating environment under which subsequent tenants can be created and managed. The default tenant serves as the template for permissions, settings, and configurations that might be inherited or customized by additional tenants. Proper configuration of the default tenant ensures a stable and consistent framework for multi-tenancy operations, allowing for segregated environments within the same SOAR instance, each tailored to specific operational needs or organizational units.

When the Splunk App for SOAR Export executes a Splunk search, it typically involves mapping Common Information Model (CIM) fields from Splunk to the Common Event Format (CEF) used by SOAR, after which a container is created on the SOAR server to house the related artifacts and information. This process allows for the integration of data between Splunk, which uses CIM for data normalization, and Splunk SOAR, which uses CEF as its data format for incidents and events.

Splunk App for SOAR Export is responsible for sending data from your Splunk Enterprise or Splunk Cloud instances to Splunk SOAR. The Splunk App for SOAR Export acts as a translation service between the Splunk platform and Splunk SOAR by performing the following tasks:

• Mapping fields from Splunk platform alerts, such as saved searches and data models, to CEF fields.

• Translating CIM fields from Splunk Enterprise Security (ES) notable events to CEF fields.

• Forwarding events in CEF format to Splunk SOAR, which are stored as artifacts.

Therefore, option B is the correct answer, as it states the activities that are completed when the Splunk App for SOAR Export executes a Splunk search. Option A is incorrect, because CEF fields are not mapped to CIM fields, but the other way around. Option C is incorrect, because a container is not created on the Splunk server, but on the SOAR server. Option D is incorrect, because a container is not created on the Splunk server, but on the SOAR server.

The ROI (Return on Investment) Settings within Splunk SOAR are designed to help organizations assess the value derived from their use of the platform, particularly in terms of resource allocation and efficiency gains. The setting mentioned in the question, " Number of full time employees (FTEs), " relates directly to measuring this efficiency.

Answer " C " is correct because configuring the number of full-time employees (FTEs) in the ROI settings allows an organization to input and monitor how many personnel are dedicated to security operations managed through SOAR. This setting is crucial for calculating the labor cost associated with incident response and routine security tasks. By understanding the number of FTEs involved, organizations can better assess the labor cost savings provided by automation and orchestration in SOAR. This data helps in quantifying the operational efficiency and the overall impact of SOAR on resource optimization.

In contrast, other options like " Analyst hours per month, " " Time lost, " and " Annual analyst salary " might seem relevant but are not directly configurable within the ROI settings of Splunk SOAR. These aspects could be indirectly calculated or estimated based on the number of FTEs and other operational metrics but are not directly input as settings in the system.

This use of FTEs in ROI calculations is often discussed in materials related to cybersecurity efficiency metrics and SOAR platform utilization. Official Splunk documentation and best practices guides typically provide insights into how to set up and interpret ROI settings, highlighting the importance of accurate configuration for meaningful analytics.

To integrate Splunk Phantom with a Splunk Cloud instance, network communication over certain ports is necessary. The default ports for web traffic are TCP 80 for HTTP and TCP 443 for HTTPS. Since Splunk Cloud instances are accessed over the internet, ensuring that these ports are open is essential for Phantom to communicate with Splunk Cloud for various operations, such as running searches, sending data, and receiving results. It is important to note that TCP 8088 is typically used by Splunk ' s HTTP Event Collector (HEC), which may also be relevant depending on the integration specifics.

Configuring SOAR search to use an external Splunk server allows for the automation of Splunk searches within SOAR. This integration enables Splunk SOAR to leverage the powerful search capabilities of an external Splunk Cloud Platform or Enterprise instance, thereby enhancing the ability to search for Splunk SOAR data using Splunk’s search language (SPL).  It also facilitates the use of universal forwarders to send SOAR data to your Splunk deployment 1 2 .  While the other options may be benefits of using Splunk in general, the specific advantage of configuring SOAR search with an external Splunk server is the automation of searches, which can streamline the process of querying and analyzing SOAR data within the Splunk environment 1 2 .

References:

Splunk SOAR documentation on configuring search in Splunk SOAR 1 .

Splunk SOAR documentation on understanding the remote-search service in Splunk App for SOAR 2

In scenarios where there ' s a need to run different on_poll searches for a Splunk Cloud instance from Splunk SOAR, configuring a second Splunk asset for the additional query is a practical solution. Splunk SOAR ' s architecture allows for multiple assets of the same type to be configured with distinct settings. By setting up a second Splunk asset specifically for the second on_poll search query, users can maintain separate configurations and ensure that each query is executed in its intended context without interference. This approach provides flexibility in managing different data collection or monitoring needs within the same SOAR environment.