Refer to the exhibit.
A collaboration engineer investigates an issue where the user calls that match the local Jabber domain are routed back to Cisco UCM. Which action resolves this problem?
ABC company has decided to implement hunt groups to help distribute calls between members. In order to implement this, administrator must configure hunt list, hunt group, and line groups on Cisco UCM. Which distribution algorithms should the administrator implement?
Refer to the exhibit.
A no-way audio situation was experienced after the calling party on an outbound call placed the call on hold and then resumed from hold. Which action will resolve the issue?
Which section under the Real-Time Monitoring Tool allows for reviewing the call flow and signaling for a SIP call in real time?
A collaboration engineer is configuring call pickup for a Cisco UCM user that currently has a working BLF speed dial button for the teammate's extension. The user wants to see calls ringing on the teammate's extension and to answer those calls by pressing the BLF speed dial button. Which configuration step meets this requirement?
A Collaboration engineer is implementing call processing capabilities on the Cisco UCM and needs to configure Call Queuing to place callers in a queue until hunt members are available to answer them. Which action must be completed before this feature can be configured?
Refer to the exhibit.
A user cannot call number 730. which Is an abbreviated number for 45730. The engineer recently configured a translation pattern In Cisco UCM. The newly configured translation pattern of 7XX prefixes the digits 45. The engineer uses DNA to troubleshoot the issue. What is the reason for this problem?
When configuring hunt groups, where does the administrator add the individual directory numbers that should be part of the group?
Refer to the exhibit.
An engineer is troubleshooting an issue where inbound calls to Cisco UCM with early media fail to establish. While investigating the issue, the engineer finds that Cisco UCM is set to require a PRACK. but the Cisco Unified Border Element is not sending it. Which command is causing this issue?
Refer to me exhibit.
A user cannot access Extension Mobility even after clicking the services button and selecting EM service. There is nowhere to place the username and password to sign In for this service. What Is the cause of the issue?
An engineer is configuring a Cisco Collaboration system for SIP endpoints and must enable Survivable Remote Site Telephony for these endpoints. Which code completes this configuration on the SRST gateway?
A)
B)
C)
D)
Refer to the exhibit.
An administrator is troubleshooting a situation where a call placed from a phone registered to Cisco Unified Communications Manager does not complete. The administrator wants to use the Dialed Number Analyzer on Cisco Unified CM to check which translation pattern the call is matching. However, when logging in to Cisco Unified Serviceability there is no option for Dialed Number Analyzer under the tool menu. Which two steps must be performed to resolve this issue? (Choose two.)
Refer to the exhibit.
An engineer is troubleshooting an issue with the caller not hearing a PSTN announcement before the SIP call has completed setup. How must the engineer resolve this issue using the reliable provisional response of the SIP?
The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls the time given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?
A company is using Cisco Jabber on-premises to make B2B calls on video. The calls are using Cisco Expressway-C and Expressway-E and have been configured in Cisco UCM to be able to call any URI on the internet. The Jabber client also has voice enabled and must be able to call local, regional, and international numbers. Where must Cisco UCM be configured to meet this requirement for URI dialing?
Refer to the exhibit.
A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?
Which two types of authentication are supported for the configuration of Intercluster Lookup Service? (Choose two.)
The administrator of ABC company is troubleshooting a one-way audio issue for a call that uses H.323 protocol (slow-start mode). The administrator requests that you provide the IP and port information of the Real- Time Transport Protocol traffic that had the one-way audio call.
You gather the H.225 and H.245 messages for one of the one-way audio calls. Where can you find the RTP IP and port information for both sides? (Note: This call flow has not invoked any media resources like MTP or transcoders).
Refer to the exhibit.
Users report that when they dial to Cisco Unity Connection from an external network, they cannot enter any digits. Assuming only in-band DTMF is supported, what is a reason for this malfunction?
What is first preference condition matched in a SIP-enabled incoming dial peer?
A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?
A company is experiencing an issue where calls from the Cisco UCM via Cisco Unified Border Element to the ITSP fail with a “500 server internal error” right after a 183 session in progress is sent back from the ITSP. What must be enabled to resolve the issue?
An administrator sees the voice register pool 1 command in a Cisco UCME configuration. Which configuration is occurring in this section?
An engineer must route all SIP calls in the form of
Refer to the exhibit.
The Cisco Unified Border Element receives an INVITE matching inbound dial peer 5002. The outbound dial peer supports only iLBC. and a Local Transcoding Interface is allocated. Based on the configuration and SDP from the INVITE message, which codec is chosen by Cisco Unified Border Element for the inbound call leg?
A single site reports that when they dial select numbers, the call connects, but they do not get audio. The administrator finds that the calls are not routing out of the normal gateway but out of another site's gateway due to a TEHO configuration. What is the next step to diagnose and solve the issue?
You see the voice register pool 1 command in your Cisco Unified Communications Manager Express configuration. Which configuration is occurring in this section?
A newly deployed site in Pennsylvania uses SIP-to-SIP legs on a Cisco Unified Border Element. The administrator wants to match the incoming dial peer based on the calling number. Which configuration is needed in the dial-peer?
An engineer needs to deploy Cisco Extension Mobility. The engineer already activated the required services, configured the Extension Mobility Phone Service, and created an Extension Mobility device profile that is associated with end users. Which two additional steps are required to complete the configuration? (Choose two.)
When locations-based Call Admission Control denies the call, which two masks can AAR apply when routing the call through the PSTN? (Choose two.)
An administrator has configured two route patterns, 9.911 and 9.[2-9]XXXXXX. When a user dials 9911. Cisco UCM waits for the T302 timer before routing the call. How will the administrator force interdigit timeout and route the call as soon as the user has finished dialing 9911, without waiting for the T302 timer to expire?
The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?
An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which two debugs must the administrator turn on? (Choose two).
Users in a small location report that audio calls work Tine, but only one video call works before the next one gets a busy signal. Three video conference rooms were recently installed by a third party. The audio and video devices are Cisco endpoints. The site uses video and audio calls, and a network investigation does not show saturation on the link The site is configured with QoS and CoS. All devices are registered on the headquarters Cisco UCM duster. What is the cause of this problem?
Refer to the exhibit.
A collaboration engineer is troubleshooting an issue where the PSTN calls of a Cisco UCM IP phone user are not reaching the PSTN gateway. Which action resolves the issue?
An engineer must implement call restriction to toll-free numbers using a class of restriction in a branch Cisco UCME. In which two places is the corlist incoming or cor Incoming command configured? (Choose two.)
An administrator is configuring a SIP trunk to an ITSP. The SIP connection will traverse from a Cisco UCM to the ISTP through a Cisco Unified Border Element. The ITSP has indicated that they require an in-band method for DTMF. Which command on the outbound dial-peer to the ITSP will meet this requirement?
End users at a new site report being unable to hear the remote party when calling or being called by users at headquarters. Calls to and from the PSTN work as expected. To investigate the SIP signaling to troubleshoot the problem, which field can provide a hint for troubleshooting?
An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?
An administrator is implementing a new dial-plan on Cisco Unified Border Element. The administrator must ensure that incoming dial-peers are matched based on the IP address from where the incoming request originates. Which dial-peer configuration should be applied to accomplish this requirement?
Alter a new SIP trunk is configured from a third-party SIP trunk provider, the call does not seem to work. A troubles hooting tool and a trace log from the Cisco Unified Border Element shows thatthere is communication with the provider and that it is sending out SDP information in the 2XX response. Why is the call not working?
An engineer is troubleshooting local ringback on a Cisco SIP gateway The gateway is not ignoring the SIP 180 response with SDP from the service provider, and the far end device is sending the 180 with SDP to play ringback from the IP address specified m the SDP Which configuration change must be made on the gateway to resolve the issue?
An engineer set up and successfully tested a TEHO solution on the Cisco UCM. PSTN calls are routed correctly using the IP WAN as close to the final PSTN destination as possible. However, suddenly, calls start using the backup local gateway instead. What is causing the issue?
In Cisco Unified Communications Manager, which tool do you use to check SIP traces?
An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?
Customers that call into a company’s IVR report that when they try to select an option, none of the prompts work. The administrator determines that the calls are coming in across an H.323 gateway. While analyzing the dial peer that points toward Cisco UCM, the administrator notices that no DTMF method is configured. Which command resolves this issue?
Refer to the exhibit.
The Cisco UCM is configured with four route patterns. When phone A dials 1515, which pattern does Cisco UCM choose as the correct match?
Refer to the exhibit.
An engineer is troubleshooting a call-establishment problem between Cisco Unified Border Element and Cisco UCM. Which command set corrects the issue?
Refer to the exhibit.
A user dials 84969010 and observes that the call is not routed immediately. The administrator notices that after matching the fixed-length translation pattern, the call hits the \+! pattern and waits for interdigit timeout What should be configured to ensure that the call routes out immediately?
Management wants to change the initial announcements for one of the existing call hunt groups. A new set of announcement audio file was provided. Which two configuration steps must the administrator take to accomplish this change? (Choose two.)
A customer is using a SIP trunk to route calls to ITSP to decrease the possibility of downtime, the customer invested in a failover device How does the customer ensure reachability to ITSP, so that if one device on ITSP fails, the calls will be routed to another device?
A network engineer designs a new dial plan and wants to block a certain range of numbers (8135100 through 8135105). What is the most specific route pattern that can be configured to block only the numbers in this range?
An engineer is configuring a Cisco UCM solution. The requirements state that some users in one location will receive calls from a number during work hours 09AM to 5PM, and another group will get the calls from the same number outside this defined timeslot. Users will also change the outgoing number when reaching out to customers based on the same time-of-day routing rules. Which feature is needed to allow for this type of configuration?
An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contactcenter solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?
Which two extended capabilities must be configured on dial peers for fast start-to-early media scenarios
(H.323 to SIP interworking)? (Choose two.)
A company with only 15 users needs to have a phone system without deploying dedicated servers for this purpose. Using the local Cisco router with Cisco UCME capabilities, which configuration is needed to support SIP phones?
When the services key is pressed Cisco Extension Mobility does not show up. What is the cause of the issue?
Which built-in bridge configuration option can be set on the individual IP phones to ensure that the cluster-wide service parameter is used?
The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls thetime given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?
A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?
An administrator is configuring a new deployment using Cisco Unified CME. The SCCP phones register without any issues, but SIP phones are not registering. Assume that all other configuration is valid. Which code allows SIP phones to register to Cisco UCME?
Refer to the exhibit.
An administrator is troubleshooting why users are not hearing audio when dialing long distance numbers across their Cisco Unified Border Element. The customer’s carrier has a requirement that dialing long distance requires an access code to be entered. Looking at the exhibit, what two actions can be taken to correct signaling? (Choose two.)
An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?