E2 CIMA Project and Relationship Management exact Exam Questions

Project and Relationship Management

Last Update 3 hours ago Total Questions : 210

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Question # 1

Which THREE of the following are benefits of having strong discipline and grievance procedures in place?

Cost savings due to legal costs being avoided.

Staff have higher morale and are more motivated.

Any staff who don ' t perform as required can be dismissed without risk of legal action.

Company meets its legal requirements.

Question # 2

The Thomas-Kilmann model suggests five conflict handling strategies. Which THREE of the following are part of the model?

Competing: both parties seek to maximise their own interests and goals thus creating winners and losers.

Conflict reduction: involves building on areas of agreement and changing attitudes and perceptions by use of compromises and concessions.

Collaborating: involves a ' win-win ' strategy which is achieved through joint confrontation of the problem.

Conflict suppression: involves threatened authority or force or smoothing over the conflict by de-emphasing the seriousness of the situation.

Accommodation: involves a strategy in which one party puts the other party ' s interest first even when it is to its own disadvantage.

Question # 3

James argues that performance appraisal has its roots in three substantiated psychological principles, meaning that people work / learn / achieve more when they are given the opportunities.

Which of the following does NOT apply?

Information for human resource planning.

Involvement in the setting of tasks and goals.

Adequate feedback as to how they are performing, in other words knowledge of results.

Clear attainable goals so they know what to strive for.

Question # 4

A Company achieves its competitive advantage by adopting a positioning view to strategy setting.

Which TWO of the technical models below are most suited to this approach?

Michael Porter ' s Value Chain.

PESTEL analysis.

Michael Porter ' s Five Forces model.

Resource Audit.

Question # 5

Objectives generally possess characteristics which set them apart from mission statements. Which THREE of the following apply?

Objectives are targets to be achieved.

Objectives are descriptions of what the company provides.

Objectives involve the time-frames within which targets are to be achieved.

Objectives are concerned with the basic purposes of organisations.

Objectives provide precise formulations of the attributes sought.

Question # 6

Which of the following are examples of problems associated with group working?

(i) The Abilene paradox

(ii) Synergy

(iii) Risky Shift

(iv) Groupthink

(v) Conformity

All of the above

(i), (iii), (iv) and (v)

(i), (ii), (iii) and (iv)

(ii), (iii), (iv) and (v)

Question # 7

Which of the following best describes the resource based view of strategy?

Carrying out a SWOT analysis to set strategy.

Recognising that competitive advantage stems from some unique asset or competence possessed by the organisation.

Recognising competitive advantage stems from scanning the environment.

Setting a strategy by creating the conditions for new ideas to flourish.

Question # 8

Which of the following statements are not true based on Stalk, Evans and Schulman ' s principles of capability-based competition?

Select ALL that apply.

Generating new ideas are core to business success.

It is the process that is important and not the product or market.

The business processes create value.

It is important to invest in skills and processes, not business functions.

The CEO leads the development of capabilities.

Capability is developed from internal and external factors.

Question # 9

Which of the following statements does NOT help characterise Quinn ' s notion of logical incrementalism?

The alternative to having a long-term strategic plan is not having a plan at all, or having a series of short-term plans as a replacement.

Generally managers know where they want to go and initially work out a few integrating principles that help guide the company ' s overall actions.

Strategy is a step by step learning process which proceeds from early generalities toward later specifics, clarifying the strategy as events permit and dictate.

Managers consciously keep their decisions small and flexible. In the early stages they avoid precise statements that might impair their flexibility to seize new opportunities.

Question # 10

Harvey Maylor created a project life cycle model based on four discrete and sequential stages. This is known as the 4D model. One of the stages involves the following activities:

- Documentation must be completed. Contracts, letters, accounting records etc. must be filed properly.

- Project systems must be closed down, including accounting systems - only after all costs have been settled.

- Handover to the client/end users must take place, and where appropriate obtain sign-off to signify that the contract is complete.

- Review the project to provide project staff with immediate feedback on performance.

To which stage of the 4D model do these activities apply?

Define the project

Design the project

Deliver the project

Develop the process