The best answer is B. Reconnect the wireless antennas. Laptop display assemblies commonly contain more than just the screen. The Quentin Docter study guide explains that laptop display components may include the display panel, webcam, microphone, inverter, and Wi-Fi antenna. It also states that Wi-Fi antenna wiring is generally routed through the upper half of the clamshell case, down through the hinge, and to the motherboard or wireless NIC. During display assembly removal, the technician disconnects the wireless NIC, display cable, and touch-screen cable, and the guide notes that the NIC antenna wires travel with the display assembly. Therefore, after replacing the display assembly, reconnecting the wireless antennas is a required step to restore wireless functionality. Reattaching heat sinks and installing a CPU fan relate to CPU cooling, not display replacement. Resetting BIOS defaults is unrelated unless a firmware setting caused a specific issue, which is not indicated here. The display assembly procedure directly supports reconnecting the antenna wiring.

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Fiber optic connections provide the highest data transfer rates and symmetrical upload and download speeds. This makes fiber the ideal choice for applications requiring high-speed connectivity, such as video conferencing, large file transfers, and cloud-based workflows.

Comprehensive and Detailed Explanation From Exact Extract (Aligned With CompTIA A+ 220-1201 Study Guide)

When installing an operating system from external media (USB flash drive), the motherboard firmware must be instructed to check that device before checking the internal storage.

The CompTIA A+ official objectives describe that technicians must know how to access UEFI/BIOS settings and configure boot priority. Installing an OS from USB requires:

Entering UEFI/BIOS setup

Navigating to the Boot or Startup menu

Setting the USB drive as the first boot device

Saving and exiting to allow the computer to boot from the USB installer

This process is specifically referenced in CompTIA A+ material under “BIOS/UEFI settings,” where boot sequence / boot order is a fundamental configuration needed for OS installation.

Thus, the next step after assembling the PC is to modify the boot order to allow the system to boot from the USB installation media.

Why the other options are incorrect

A. BIOS password

Used for system access security; has no relevance to installing an OS from USB.

B. PXE boot

Used for network-based installations, not USB installations.

C. Secure Boot

Controls OS signature validation; not required to be changed for USB installation and is not the next required step.

Final Answer: D

Comprehensive and Detailed Explanation (100–150+ words):

Secure printing ensures that print jobs are not immediately output to the tray but instead held in a secure queue. The user must enter a PIN, password, or badge authentication directly at the printer to release the job. CompTIA A+ emphasizes secure printing as the correct method for environments where sensitive information such as HR files, performance reviews, or confidential reports must not be viewed by unauthorized individuals.

Audit logging tracks usage but does not protect documents from being seen on the printer tray. Wired connectivity has no relation to security or confidentiality. Duplex is simply a printing mode.

Secure printing is widely used in corporate environments so shared devices can remain shared without compromising sensitive data. The A+ curriculum describes this as a security control that ensures confidentiality in shared-print environments, making Secure Printing the proper solution.

If two devices have thesame static IP address, anIP conflictoccurs. This results in both devices being intermittently disconnected or unable to communicate on the network. It’s a common mistake when copying configurations manually.

Option B:DNS conflicts wouldn’t cause total disconnection and wouldn ' t occur just from copying IP settings.

Option C:A cable issue would only affect one workstation.

Option D:Switchport security issues wouldn ' t affect both machines simultaneously unless port security was configured very specifically.

CompTIA A+ Core 1 Exam Objective Reference:

Objective 2.6: Given a scenario, configure and troubleshoot network connectivity.

When a laptop screen is replaced, the technician typically removes the display assembly components and works near the hinge area where the Wi-Fi antenna leads are routed. In most laptops, the Wi-Fi antennas are built into the display bezel and connect to the wireless adapter using thin coax cables labeled MAIN/AUX. If one or both antenna leads are left disconnected, pinched, or not fully seated during reassembly, the Wi-Fi adapter may still appear in the OS, but the radio signal strength becomes extremely weak. A common symptom is no SSIDs found or only very close/strong networks intermittently.

Bluetooth working does not rule this out because Bluetooth can have separate antennas or may still function at short range even when Wi-Fi reception is poor. Ethernet working confirms general network access and suggests the issue is isolated to the Wi-Fi radio path rather than the router, ISP, or OS networking stack. The wireless access point is unlikely to be the cause if the issue started immediately after hardware service and other devices can see SSIDs. Therefore, the first hardware check should be the wireless antenna connections and routing.

Display flickering is most commonly caused by an incorrect or unstable refresh rate setting. The refresh rate is the number of times per second (measured in Hz) that a monitor redraws the image. CompTIA A+ teaches that LCD, LED, and especially older CRT displays can exhibit flickering if the refresh rate is set too low or to a value unsupported by the monitor.

For modern displays, typical refresh rates are 60 Hz, 75 Hz, 120 Hz, 144 Hz, and higher. If the refresh rate is mismatched—such as manually set above the monitor’s rated capability—the screen may flicker, blank intermittently, or show instability. Similarly, if the refresh rate is set too low, the user may perceive visible flicker, eye strain, or shimmering on the display.

Checking and adjusting the refresh rate through the operating system’s display settings (or GPU control panel) is the first and most direct troubleshooting step for flickering issues.

The LCD type (A) has no bearing on flickering once installed. Screen resolution (C) affects clarity and scaling but does not cause flicker by itself. Pixel density (D) is a hardware characteristic and cannot cause flickering.

Thus, the correct component to check when diagnosing display flicker is the refresh rate.

Comprehensive and Detailed Explanation (From CompTIA A+ 220-1201 Concepts):

A consistent Wi-Fi SSID across all APs allows users to roam throughout the office while maintaining access to local resources without reconnecting manually.

CompTIA Core 1 Study Guide Concept Reference:

Wireless networking configuration

SSID broadcast and roaming

WLAN infrastructure

The study guide explains that a common SSID enables seamless roaming and uninterrupted access to network resources.

An SSD (Solid-State Drive) is the correct choice because it stores data using flash memory (NAND) and is commonly available in large capacities suitable for operating systems, applications, and mass storage. In CompTIA A+ Core 1 terms, SSDs contain no moving parts, which makes them faster and more reliable than mechanical drives for many workloads. They provide significantly improved read/write performance, lower latency, reduced heat output, and better shock resistance—important for both desktops and especially laptops. SSDs are also widely used in modern systems via SATA or NVMe (PCIe) interfaces, with NVMe offering the highest performance for large data transfers.

The other options do not match “flash memory”: DVD-RW is optical media with limited capacity and slower speeds, intended for removable storage rather than large-volume primary storage. An HDD can store large volumes of data but uses magnetic platters and moving heads, not flash memory. Tape is also magnetic media, typically used for backups and archival storage, and while it can store large amounts, it does not use flash and is designed for sequential access rather than fast random access. Therefore, SSD is the best answer.

Software as a Service (SaaS) provides users access to fully managed applications hosted in the cloud. CompTIA A+ explains that SaaS is subscription-based and typically billed monthly or annually, which aligns perfectly with the phrase “recurring fee.” Business productivity applications—such as Microsoft 365, Google Workspace, Zoom, Slack, and Salesforce—are classic examples of SaaS offerings.

SaaS applications run entirely in the provider’s cloud environment, eliminating the need for installation, maintenance, or management by the customer. This makes SaaS ideal for businesses that need reliable, scalable tools without maintaining their own infrastructure.

DaaS (Desktop as a Service) provides virtual desktops.

PaaS (Platform as a Service) offers a development framework for building applications.

IaaS (Infrastructure as a Service) provides virtual servers, storage, and networking—not end-user productivity apps.

Thus, SaaS is the correct and only model that matches the description of subscription-based access to productivity applications.