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Question # 4

A technician is installing a new high-end graphics card that uses a 12VHPWR connector. Which of the following is the maximum wattage supported by this power connector?

A.

400W

B.

MOW

C.

600W

D.

700W

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Question # 5

A salesperson is unable to reach the internet from a home office PC A support technician wants to verify the router is receiving a valid public IP address Which of the Wowing is a valid public IP address in this scenario?

A.

10.254.128.11

B.

66.157.195.20

C.

172.16.0.30

D.

192.168 1.50

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Question # 6

A user reports poor performance on the application server.

INSTRUCTIONS

Click on Server 1 and Server 2 and review the information presented in each chart to

determine which drives need to be replaced.

Select the appropriate replacement drive that should be used, for the least performance degradation to the server.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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Question # 7

Which of the following is an advantage of using VDI?

A.

Authentication is not required on a domain.

B.

Licensing costs are minimized.

C.

Less manual configuration is needed for each workstation.

D.

A virus is automatically contained locally.

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Question # 8

A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not the cause of the issue Which of the following steps should the technician take next to resolve this issue?

A.

Replace the bulb

B.

Check the projector configuration.

C.

Clean the filter

D.

Adjust the gamma settings.

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Question # 9

Which of the following would prevent a virtual machine from communicating with any endpoints on a network or the internet?

A.

VDI

B.

Private cloud

C.

Sandbox

D.

Type 1 hypervisor

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Question # 10

Which of the following could a user employ to maximize module bandwidth when selecting memory for a high-end gaming computer?

A.

Error correction

B.

RAM voltage

C.

Channel configuration

D.

Physical module size

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Question # 11

A customer reports that a text-only document prints with unrecognizable characters. The print preview correctly displays the document. Which of the following is the most likely cause of the issue?

A.

Outdated firmware

B.

Incorrect driver

C.

Bad toner cartridge

D.

Corrupted document file

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Question # 12

Which of the following can a user utilize to share their mobile phone connection with their laptop?

A.

IR

B.

NFC

C.

Wi-Fi Direct

D.

Tethering

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Question # 13

A user reports that a software application functioned as expected the previous day, but this morning, the user is unable to launch the application. Which of the following describe what the technician should do next?

A.

Research the symptoms

B.

Identify any changes the user has made

C.

Determine which steps need to be performed.

D.

Check the vendor's website for guidance.

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Question # 14

A user experiences a random BSOD while using a computer, but the operating system recovers as expected Which of the following symptoms would indicate the issue is related to RAM?

A.

Wrong BIOS configurations

B.

Continuous reboots

C.

Distended capacitors

D.

POST code beeps

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Question # 15

A technician is experimenting with network configurations and has connected two laptops to an unmanaged switch. The technician configured one of the laptops with a static IP address of 192.168.1.1 and the other with a static IP address of 192.168.2.2. The laptops are not communicating with each other. Which of the following is the most likely explanation for this issue?

A.

The technician needs to use a hub instead of a switch.

B.

The wireless NICs are malfunctioning.

C.

PoE interferes with intersubnet communication.

D.

The laptops do not have access to a router.

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Question # 16

Which of the following networking devices will most likely need to be installed in between the ISP running DOCSIS and the LAN in a SOHO environment?

A.

Switch

B.

Firewall

C.

Cable modem

D.

Router

E.

Access point

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Question # 17

A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Select two).

A.

Run a BIOS update.

B.

Swap out the RAM.

C.

Disable NTP in the OS.

D.

Repair the backup power source.

E.

Replace the CMOS battery

F.

Install a surge protector.

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Question # 18

A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?

A.

Platform as a service

B.

Anything as a service

C.

Infrastructure as a service

D.

Software as a service

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Question # 19

A technician wants to monitor network statistics for devices communicating with one another on the local subnet Which of the following devices should the technician install.

A.

Managed switch

B.

Router

C.

Access point

D.

Firewall

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Question # 20

A financial institution needs a secure way to protect encryption keys used for unlocking chips on its credit cards Which of the following should the institution use?

A.

TLS

B.

AMD

C.

HSM

D.

ARM

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Question # 21

Which of the following display characteristics would be most important to ensure screen images appear the same as printed output?

A.

Color gamut

B.

Pixel density

C.

Refresh rate

D.

Resolution

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Question # 22

When turning on a workstation, a technician observes the following message:

"Bootable device not found."

The technician verifies the correct boot order in the BIOS. Which of the following steps should the technician take next?

A.

Reformat the HDD.

B.

Run HDD diagnostics.

C.

Reseat the RAM.

D.

Replace the HDD.

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Question # 23

A user is receiving many unsolicited emails. Which of the following controls can be configured to best reduce these types of emails?

A.

Load balancer

B.

Spam gateway

C.

Mail forwarding

D.

Proxy servers

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Question # 24

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

A.

Malfunctioning power supply

B.

Damaged charge port

C.

Deprecated battery

D.

Broken screen

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Question # 25

Which of the following types of RAM is typically used in servers?

A.

SODIMM

B.

Rambus

C.

DDR3

D.

ECC

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Question # 26

A user wants to print files from an overseas office using a shared network folder. The user's laptop has no public-facing internet connectivity. Which of the following can be used to print from the shared network folder?

A.

ADF

B.

USB

C.

PCL

D.

SMB

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Question # 27

A third-party contractor recently installed a new switch, router, and cabling for a small

corporate office. After the installation, users started experiencing issues connecting to

resources over the network.

INSTRUCTIONS

Click on each PC and server to review outputs. From the remediation section on

the right, select an issue and solution for each device.

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Question # 28

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

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Question # 29

A technician is diagnosing several device issues reported by employees.

INSTRUCTIONS

Click on each device to review the issue. Then select the appropriate issue and solution

from the drop-down menu. Each option may be used more than once.

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Question # 30

A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.

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Question # 31

A technician is installing a wireless access point and is required to run all cabling and make patch cords if necessary.

INSTRUCTIONS

Part 1

For each cable type, click the (+) to select the appropriate connector and tool.

part 2

An access point was moved and no longer has connectivity. Connect the access point, patch panel, and switch by clicking the (+) to select the appropriate cable end for each corresponding location to create a link.

The link will be visible after making the second selection of each pair.

Cable ends may be used multiple times, and all placeholders will be filled.

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Question # 32

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once

High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation. The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

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