Mayo defined knowledge management as the management of the information, knowledge and experience available to an Organization. Which THREE of the following are steps in the development and implementation of a knowledge management strategy?

Which TWO of the following are economic factors?

DDD has just issued a profit forecast in connection with a proposed take-over of a business.  The take-over is strongly opposed by the target company. DDD ' s Management Accountant played a large part in helping DDD ' s Finance Director prepare the profit forecast.  However, the Management Accountant believes that the profit forecast is overly optimistic and is based on some false assumptions.  As a result the Management Accountant thinks the profit forecast is misleading. Select THREE of the actions below which are consistent with CIMA ' s Code of Ethics.

HHH is an international distribution company which operates a number of large distribution warehouses. HHH employs over 10,000 staff who operate the warehouses 24 hours per day and process over 500,000 packages and parcels each day. HHH operates in a highly competitive market and the senior management team recognize the importance of focusing upon its Critical Success Factors (CSF ' s). However, some senior managers are confused as to the difference between CSF ' s and Key Performance Indicators (KPI ' s).

Which of the following are Critical Success Factors for HHH? (Choose all that apply.)

Which of the following correctly defines Information Systems (IS) strategy?

McKinsey ' s ' 7-S ' model can provide companies with a useful insight into some of the issues experienced as part of a change initiative within a company.

Which THREE of the following are identified as SOFT elements within McKinsey ' s ' 7-S ' model?

YC is a government funded hospital specialising in degenerative hearing conditions YC is renowned for it ' s pioneering work resolving chronic ear problems and has, in the last year, conducted a record number of operations and achieved high levels of success. The excellent reputation of YC has led to high demand and a considerable strain on resources

Although last year the average cost per patient fell, and success rates far exceeded targets, overall spend increased significantly. YC hospital is expected to provide value for money (VFM). Which aspect of VFM has YC NOT managed to achieve in the last year?

Company TTT produces a range of products, including products T1 and T5.

Product T1: Profitability has declined in recent years, although small profits continue to be made as the market contracts due to changing customer pReferences. Overall market share is low and continues to reduce. However, in addition to external sales T1 is also used as a component of product T5.

Product T5: A market leader within a low growth market, sources components both externally and from TTT ' s other subsidiaries. T5 benefits from significant economies of scale and TTT has recently considered modernizing its T5 production line but following a cost benefit analysis, decided not to proceed.

Which of the following is an appropriate strategy for TTT to adopt?

BBB is a publisher. As a consequence of BBB using the Internet to outsource its typesetting and studio activities it has been able to move its few remaining staff into much smaller and less expensive office accommodation.

Which activity in Porter ' s Value Chain has benefitted from BBB ' s use of information systems?

Which of the following is NOT included in the Information Systems Strategy (ISS) of Earl ' s three levels of information strategy?